Job Description

Job Summary

The Systems and Cloud Administrator position at the Academy of Natural Sciences (ANS) provides high level technological support to staff and visitors, server/cloud administration and assists the Sr. Director with all technology initiatives.

This position is responsible for securely and stably maintaining the Academy’s server and cloud infrastructure, recommending and implementing new technologies and leveraging AWS and Drexel (including Azure) resources to ensure responsible spending, data availability and appropriate standards.

This position holds responsibility for the Academy’s staff support operation, including supervisory responsibility for the Technician Analyst II position, as well as providing expertise and guidance in the setup of systems and a wide variety of hardware and software services to support staff, faculty, students, administrators, and researchers.

This position coordinates ANS IT initiatives with DU IT, manages ANS's sub-tree in Active Directory (often through ScriptRunner and is responsible for the integration of Drexel’s Enterprise Application and Security initiatives.

This position must have the ability to provide leadership, act as part of a team, and critically think through projects and issues, considering the implications of choices and effectively seeing an assignment through to its timely end including appropriate documentation and communication. This is a primarily in-person position during normal business hours. However, opportunities for remote work, when appropriate, will be supported and special projects and emergencies may require being on-call, working in a high noise work environment,

Essential Functions

On-site Server Administration
Provide Linux and Windows server administration, installation, configuration, maintenance, backup and planning.
Support to Research Developers on the implementation of databases, web and other related services
Responsible for the configuration and management of the Academy’s Print Server o Repairing/troubleshooting networked printers and management of group printer maintenance contracts.
Physical server hardware lifecycle
SAN Environment and Fiber Network management and configuration
Cloud Environment Management and Configuration
Management of S3 backup infrastructure
Management of other AWS resources as well as identifying, recommending and migrating (where appropriate) on site resources to AWS (or Azure if using DU infrastructure), Including LightSail, Transcription and SMB via Storage Gateways.
Backup (currently AWS S3) configuration and management
Configure, automate and verify backups of all ANS hosted data to assigned specifications.
Monitor and confirm Drexel's yearly backup of ANS data
Regularly improve and optimize backup strategy and implementation
Drexel Enterprise Application Integration and Management
Support staff in the use of Enterprise applications like O365 and Adobe Suite
Identify and support DU Enterprise applications that would nicely support ANS needs and initiatives.
Manage a small team of professional staff.
Provide AD User, Computer, Group and Group Policy management
Updating Active Directory configuration, group policy and user/directory rights management for the approximately 200 accounts
Managing rights for large data amounts across several servers with different configurations.
Drexel Networking Liaison
Tracking ANS assets
Coordinating the Academy’s DHCP and DNS entries with IRT.
Assist in the troubleshooting of network issues such as outages
Coordinating with DU IRT and firewall requirements
Support for infrastructure and lab technology implementation.
Strategic planning of assigned technology
Responsible for the exploration of new technology via testing on a self-designed test environment to determine how new and unexplored OS features can benefit the Academy’s network
Co-manage Drexel's Drexel Computer Recycling (DCR) program
Identify collaboration opportunities across the various Drexel technology groups.
Support on-call schedule and response to priority incidents as needed
Other responsibilities as assigned.
Required Qualifications

Minimum of a Bachelor's Degree or more than 5 years of experience with related training and certifications that support the position responsibilities.
Experience managing a combination of workstation support operation, servers and cloud resources, enterprise support, systems management, print and access control applications.
Extensive knowledge of Windows, Linux, MAC Servers/Workstation operating systems.
Experience with S3 and CloudShell.
Excellent organizational skills.
Strong written and verbal communication skills.
Ability to solve problems and make decisions.
Ability to act quickly, decisively and calmly in a crisis.
Preferred Qualifications

Extensive knowledge of Enterprise Applications and Support Systems
Experience using EC2, Storage Gateways and Transcription
Knowledge of similar and additional Azure cloud offerings.
PowerShell and other (e.g. Python) scripting.
Familiarity with Configuration Manager (Software Center), and JAMF
Experience working in a university or museum, or familiarity with natural history and/or scientific research subjects.
Physical Demands

Typically sitting at a desk/table
Typically standing, walking
Typically bending, crouching, stooping
Typically climbing
Lifting demands ≤ 50lbs