Job Description

The Office of Undergraduate Admissions is seeking to hire a Slate CRM Manager. This position will manage all the technology that supports the recruitment functions of the Office of Undergraduate Admissions. Qualified candidates must have extensive experience with a customer relationship management system such as Slate, TargetX, Hobsons, Banner, etc.


WHAT MAKES THE Admissions Department A GREAT PLACE?

· Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.

· A knowledge-sharing organization that works collaboratively with a variety of partners.

· Professional development opportunity and mentorship

· A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

· Responsible for the upload of student leads and applicant data to the Slate CRM system.


· Uses Argos for report generation and produces enrollment reports for the Office of Undergraduate Admissions for the purpose of forecasting prospect and applicant trends leading to better enrollment results



· Maintains data integrity in CRM program to ensure the accuracy of prospect and applicant reports through a query module.


· Manages the successful migration of prospect and applicant data in CRM, as well as the purging and cleaning prospect and applicant data in CRM


· Perform preliminary data analysis leading to performance and process improvement; examine numbers and data to come to a conclusion based on the findings; perform data analysis, design and develop critical ad hoc reports


· Coordinating application launch requirements through liaising with application vendors


· Supporting the development of process enhancements and implementing necessary changes in the Slate system



· Supporting external departments for report provisioning and other data requests
Download SAT/ACT and AP scores, as well as assist with testing all applications and test score layouts



· Backup tester for changes in the Axiom layout and reporting on any needed changes or fixes



· Work directly with the enrollment leadership team to develop ad hoc reports, conduct data investigation and fact-finding


Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.

Qualifications:
Minimum Hiring Qualifications:

Bachelor's degree and two years of related experience; or a combination of education and related experience.